Astaingriglia Srls - Sellrapido based in Bologna (Italy), via Montello 18. P.IVA 03270551207 – N. R.E.A. BO - 505700 is the owner of the site www.SellRapido.com and it is aimed at the sale of online products and services.
The buying and selling of products and services by electronic means is regulated by articles from 45 to 67 of "Consumer rights" of Legislative Decree of 6 september 2005 n. 206 (Consumer Code) and of Legislative Decree of 9 april 2003 n. 70 in the field of electronic commerce.
The purchase contract between the Customer and Astaingriglia SRLs - Sellrapido be governed by and construed in accordance with Italian Law.
Before proceeding to purchase products on www.SellRapido.com website, the customer is required to read carefully these General Sale Conditions, as well as any other information that AstainGriglia provides on-site, before and during the purchase process.
By placing an order in the modes provided on the website, the customer declares to have read all the information provided during the purchase process and to accept the general conditions of sale and payment transcribed below.
These general conditions of sale, together with the conditions regarding the method of delivery and payment of goods, are an integral part of the sales contract concluded between the customer and AstainGriglia.
Therefore AstainGriglia invites you to carefully read, print or save a copy of these general conditions of sale.
The customer can buy the products visible on https://www.sellrapido.com shown on the Website's homepage and within the respective sections.
The products published on the website can be:
When the purchase has been made, the Customer has the option to choose the Delivery and Payment mode he prefers.
AstainGriglia reserves the right, in its sole discretion, to not accept the order.
The Customer undertakes to verify the accuracy of the data in the order confirmation email and promptly notify AstainGriglia any errors or omissions.
Selling prices of the products published on the website include VAT.
ASTAINGRIGLIA delivers products by courier and/or carriers of confidence within 30 days from the conclusion of the contract.
Costs of delivery, cash on delivery and packaging, if any, are charged to the Customer and are explicit within the order process. Nothing is more due by the Customer.
No responsibility can be attributed to Astaingriglia SRLs - Sellrapido in case of delay in the order fulfillment or the order delivery.
For delivery of the order we mean at ground level. Upon delivery of the goods by the courier, the customer is required to check: - that the number of boxes is the same as indicated in the invoice - the packaging is not damaged, wet or otherwise altered, including sealing materials (adhesive tape or strapping). Any damage to the packaging and/or product or the mismatch in the number of packages, must be immediately reported, by writing GOODS UNCHECKED (SPECIFYING THE REASON, eg. "broken packaging", "crushed packaging", etc.) on the courier's proof of delivery. Once the courier's document has been signed, the customer can not make any objection about the appearance of the delivered goods. Any problems concerning the physical, correspondence or completeness of the products received must be reported within 3 days after delivery, according to the procedures provided in this document.
If you fail to collect the material in storage from the courier warehouses, because of repeated inability to deliver to the address indicated by the Customer, within 5 working days the order will be sent back to Astaingriglia SRLs - Sellrapido warehouses.
The customer, in accordance with articles. 128 et seq. of Legislative Decree no. 206/2005, has the right to terminate the contract, without penalty and without specifying the reason, within 14 days from receipt of product. The buyer can exercise the right of withdrawal by sending, within that period, a registered letter with return receipt addressed to ASTAINGRIGLIA Srls, via Montello 18, 40131, Bologna (Bo) Italy.
The right of withdrawal is subject to the following conditions: - The right applies to the product purchased in its entirety; it can not be exercised only on part of the product purchased (eg.: accessories, attached software, etc...); - the right does not apply to a) supply of sealed audio or video recordings or computer software unsealed by the customer after delivery; b) supply of products custom-made or clearly personalized; c) supply of newspapers, periodicals and magazines. The products must be returned intact and in original packaging, complete in all its parts (including packaging and any documentation and accessories: manuals, cables, etc...); Should be avoided in all cases the attachment of labels or tape directly on the packaging of the product. - when it arrives in warehouse, the product will be examined to assess any damages not caused by transport.
If the package and/or the original packaging are damaged, ASTAINGRIGLIA Srls will deduct from the refund a percentage, no more than 10%, as a contribution to the cost of recovery. The Customer wishing to avail of the right of withdrawal must ship the products (within that period) to the following address: Astaingriglia Srls - Sellrapido – presso via Montello 18, 40131, Bologna (Bo) Italy. The product return costs have to be paid by the the customer. Refund will be made without delay and not later than 14 days from the day ASTAINGRIGLIA was informed of the decision to terminate the contract. ASTAINGRIGLIA reserves the right to withhold the reimbursement until they have received the products or until the Customer has supplied evidence of having sent back the goods, whichever situation occurs first. Reimbursement will be made by bank transfer at the coordinates specified by the Customer.
All products sold by Astaingriglia SRLs - Sellrapido are covered by the 24 months guarantee for lack of conformity, under Articles 128 et seq. Legislative Decree no. 206/05. To make use of the warranty, the Customer has to keep the invoice or the equivalent accompanying document. The guarantee of 24 months under Legislative Decree 206/05 applies to products that present a lack of conformity, provided that the product is used correctly, respecting its intended use and as provided in the technical documentation. This warranty is for private consumption (person who buys goods for purposes not related to his professional activity, or making a purchase order without indicating a reference to VAT on the order form). Notwithstanding the guarantee ex Articles. 128 et seq. Legislative Decree no. 206/2005, if purchased Product has manufacturing defects, the Customer may request the replacement within the deadline of 14 days after the receipt by sending an e-mail to email@example.com. In this case the Customer is required to return the defective or damaged product in its original package in all its parts. In case of replacement of the Product, the shipping costs for returning the defective product shall be paid by the Customer, while the costs for shipping the new product are the responsibility of ASTAINGRIGLIA.
In the case in which, for any reason, they are not able to return the Customer a product under warranty (repaired or replaced) Astaingriglia Srls - Sellrapido can proceed at its own discretion to refund the amount paid taking into account the use of the property, or its replacement with a product with equal or superior characteristics.
Product repair or replacement time depends solely on the manufacturer's policies and no damage can be obtained from Astaingriglia SRLs - Sellrapido for any delays in repairs or replacements. In cases where the warranties expect the return of the product, it must be returned by customer paying shipping charges, in original packaging, complete in all its parts (including packaging and any documentation and accessories: manuals, cables, etc...) to the following address: ASTAINGRIGLIA s.r.l. – via Montello 18, 40131, Bologna (Bo) Italy.
The Customer declares and warrants i) to be of age and consumer as provided in Article 3 of the Consumer Code; ii) that the data supplied for the execution of the contract are correct, true and do not violate any third party rights.
The personal information requested under the order are collected and processed to meet the Customer requirements expressed. ASTAINGRIGLIA Srls guarantees its customers the respect of legislation on the processing of personal data covered by privacy law under Decree. n. 196 of 30.06.03. Complete information on the website in the Privacy section. The data controller is Astaingriglia Srls - Sellrapido
Any complaint must be addressed to:
VIA GASTONE SOZZI, 1
40131 BOLOGNA ITALY
The resolution of any civil disputes arising from the interpretation, execution and termination of this sale contract, if the customer is a consumer (an individual who buys products for purposes not related to his professional activity) the local jurisdiction imperative is the judge of the consumer's residence or domicile place, if located in Italy (Art. 63 Legislative Decree no. 205/2006).