Online Help - Pre Sales - Errors Report

Pre Sales - Errors Report

Listing Report

To open the Listing Reports screen:

1) enter the Dashboard

- At the bottom left corner, click the value shown in the N° of Insertions box

select the marketplace and/or the catalogs to be consulted in the report (in our case the Listing 1 on Amazon report will be opened )

If marketplaces / catalogs have been selected, use the Filtered Report button.
Instead, use Select All to open a complete report
Note: the complete report processing (on all marketplaces and catalogs) may take several minutes
2) in the event that operations are in progress on the catalogs, the Insertion Elaboration Running icon will appear at the top of the page.
By clicking on this icon, the listing report will be opened.

The report shows the quantity of products in the various states

N° of Insertions insertions published and active
N° of Insert ads ready to be uploaded to the marketplace
N° of Update listings to update (price, quantity or other data have changed)
N° of Close/Delete listings to close (the product is out of stock, or has been excluded from publication)
N° of Errors an error occurred in updating the status

to consult the loading, updating and product closure states, open the various levels: Credential▸Shop▸Catalog

clicking on the links will open the list of products in that status

Errors Report

To check and correct errors that may occur when uploading a catalog:

- access the Listing Report
- go to Catalog: Credential▸Shop▸Catalog

– Click the link in the red paragraph N° of Errors
- A list of errors will be opened. Click on the error message (Description field) to open it and display it.